Privacy Policy

1. Introduction

Espresso Clinical (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

If you have any questions regarding this policy, feel free to contact us at privacy@espressoclinical.com.

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2. What Personal Data We Collect & Why

We collect various types of information based on how you interact with our site and services:‍

Contact Info

Name, email, organization—when you book a demo or sign up. Used to respond to requests and manage your account.

Usage & Analytics

IP address, pages visited, time stamps, click behavior—collected via cookies and analytics tools to improve user experience.

Security & Fraud Prevention

Logs, browser data, error tracking to detect fraud, troubleshoot issues, and protect site integrity.

Legal Basis (EEA users): Consent for cookies/analytics; Legitimate interest for security and support; Performance of contract or pre-contractual steps for demo requests.

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3. Cookies & Tracking

We use cookies and similar technologies to enhance site performance and analytics.
You may control or block cookies via your browser settings, though this may affect site functionality.
Tools like Google Analytics are used to track usage and improve our service.

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4. Data Sharing

Your personal data is treated securely and shared only when necessary, including: - With service providers (hosting, analytics, support tools) - In compliance with legal obligations (e.g., fraud prevention) - During corporate changes (e.g., merger, sale) - To affiliates for internal operations

We do not sell or use your data for targeted, cross-contextual advertising.

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5. International Transfers

We may store or process your data using cloud providers located outside your country. Where required, we’ll rely on approved safeguards (e.g., standard contractual clauses) to ensure proper protection.

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6. Data Retention

• We retain personal data only as long as needed for the intended purpose (e.g., demo request follow-up).

• Data may be retained longer if legally required or necessary for dispute resolution.

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7. Security

We implement industry-standard safeguards (encryption, access control) to protect against unauthorized access, loss, or misuse. However, no method is 100% secure. If you suspect a breach, please reach out to us immediately at privacy@espressoclinical.com.

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8. Your Rights

Depending on your location and applicable law, you may have rights related to your personal data, including: - Access, correction, deletion, or restriction of processing
- Data portability
- Objection to processing (especially when based on legitimate interest)
- Right to withdraw consent

EU/EEA and California residents have specific additional rights under GDPR and CCPA. To exercise your rights, contact us at privacy@espressoclinical.com.

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9. Children

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

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10. Third-Party Links

Our Privacy Policy applies only to data collected by us directly. Any third-party links or integrations (like payment processors or embedded forms) have their own policies, and we recommend reviewing them separately.

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11. Policy Updates

We may update this policy occasionally. Each version will display the effective date. Continued use indicates acceptance of the revised policy.

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12. Contact Information

If you have any questions, concerns, or would like to exercise your data rights, you may contact us at:

Email: hello@espressoclinical.com